Length of File or folder path
File path should not exceed 255 characters. If you have created different sub-folders or have a long pathname, then it might cause the OneDrive sync problem. This is one of the most overlooked yet efficient tips to help you fix OneDrive sync problems. Visit your folders stored on the OneDrive directory and rename them to maintain a shorter file path.
Unlink OneDrive from your system
If you still get OneDrive sync issues after resetting it, then you should unlink it from your PC and later choose to sync your folders selectively. This can be done by visiting the Settings option on OneDrive and selecting the “Accounts” tab. From here, choose the option of “Unlink OneDrive” or “Unlink this PC” and apply changes. Later, restart your system and choose to select the folders you wish to sync with OneDrive manually.
Manage your storage
If you don’t have enough space on One-Drive, then the chances are that you might experience OneDrive not syncing issue. Firstly, check the amount of free space you have on One-Drive. Go to your account right here and log-in using your credentials. From the “Storage” option, you can see the amount of free space you have on OneDrive. If you don’t have enough space, try to empty it to fix One-Drive sync problems.
Latest Windows Updates
If you are running OneDrive on an older version of Windows, then chances are that you might face plenty of setbacks while syncing it. It has been observed by plenty of users that after updating their Windows, they are able to resolve the OneDrive sync issue. You can resolve this issue by visiting Control Panel > System & Security > Windows Update and check for an update.
Establish OneDrive account to Windows manually
Most of the time, Windows establishes an automatic connection between the One-Drive directory and your account. Nevertheless, if there is a problem in the connection, then you might experience One-Drive not syncing issue. To resolve this, visit your Windows settings (by clicking on the gear-like symbol) and visit the “Accounts” section. Click on Email & App Accounts > Add an account and add your OneDrive account manually.
Choose Folder location to Sync
Since One-Drive has limited storage, you can’t sync everything to it. Additionally, if you have just upgraded to Windows 10, then you need to manually select the folders you wish to sync with One-Drive to resolve OneDrive sync issues. Firstly, right-click the One-Drive icon from the notification panel and visit its Settings. From here, visit the Account tab and click on the “Choose folders” button.
Stop Automatic Office upload Options
It has been observed that the automatic office upload option can tamper with the ongoing functioning of OneDrive. If your One-Drive is not syncing, then visit its Settings and click on the “Office” tab. From here, you need to un-check the option of “Use Office to sync Office files that I open” and save your selection by clicking the “Ok” button. Restart the drive again to fix this issue.
Reset OneDrive manually
If nothing else seems to work, then try to reset One-Drive manually to overcome this issue. There are two ways to do this. The first option is to open the Run prompt (by pressing the Windows and “R” key at the same time) and entering the command: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset.
Sync and Re-Sync
This is the easiest way to fix One-Drive sync problems. You can exit the OneDrive desktop app from your system and sync it again in order to resolve an issue. To do this, right-click the OneDrive cloud icon on your notification area. If you can’t find its shortcut, then click on the option of “Show Hidden Icons”.
Size of files and folders
If there is a high-definition video or any other file that is exceeding this storage limit, then you should try to compress it before uploading. You can easily compress a file using Windows native feature or WinZip.
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